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We can only accept returns of wine from a customer if the merchandise is defective in quality. If you feel your merchandise is defective, please contact us within 30 days of receipt of your order. If your wine is damaged (e.g. corked), please ask us for a refund or store credit. In accordance with New York State law, we are not able to accept returns of undamaged wines. We certify that our wines are cellared properly at approximately 58°F. Please make returns in a timely manner. Save damaged bottles. Repackage and send them to Pier Wines 12 N 5th St Brooklyn, NY 11249. Once the package is returned to us, we will inspect the contents and then send out a replacement package or appropriate credit. Please contact us at 718.384.1275 with any questions regarding returns.
Title to, and ownership of, all wine passes from Pier Wines, located at 12 N 5th St Brooklyn, NY 11249 to the purchaser. The purchaser takes all responsibility for shipping it from the New York to his/her home state. By arranging for transportation of the wine, Pier Wines is providing a service to, and acting on behalf of the purchaser. By utilizing this service from Pier Wines, the purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation and delivery of wine. The purchaser represents that he/she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine and is legally entitled to take quantities ordered and once again authorizes that he/she is 21 years of age.
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